Babaru should work for everyone.
We're committed to making the Babaru website, app, and product accessible to people of all abilities. Here's where we are, what we've done, and where to tell us we got something wrong.
Last updated: 28 May 2026
Standards we target
We aim for conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA across our website and mobile apps. We test against the corresponding national requirements where we sell (ADA in the US, EN 301 549 in the EU, AODA in Ontario, etc.).
What we've built in
On the website
- Semantic HTML and proper heading hierarchy on every page
- Visible focus indicators on all interactive elements
- Color contrast that meets WCAG AA at minimum, AAA for body text
- Keyboard-navigable nav, forms, and checkout
- Form fields with associated labels and inline error messages
- Alt text on all meaningful images; decorative images marked as such
- Resizable text up to 200% without loss of function
- No content that flashes more than 3 times per second
In the Babaru app
- Full VoiceOver and TalkBack support
- Dynamic Type (iOS) and font scaling (Android)
- High-contrast mode
- Reduced motion respected throughout
- All conversations have a live text transcript
- Babaru's voice can be slowed down or replaced with a system voice
On the device
- Tactile paw buttons with distinct shapes (left vs. right) for non-visual identification
- Haptic feedback for key state changes (paired, listening, low battery)
- Adjustable volume range from quiet (whisper) to loud (across-the-room)
- Babaru can be operated entirely through the app for users who cannot use the physical buttons
Known limitations
We're not perfect yet. Things we're actively working on:
- Sign-language video alternatives for our product videos (coming with the launch update)
- More high-contrast theme options in the app
- An audio-described version of the demo video
Tell us if we got it wrong
If you hit an accessibility barrier anywhere — website, app, packaging, support workflow — please let us know so we can fix it. We treat accessibility bugs with the same urgency as other production bugs.
Email accessibility@babaru.co with:
- What you were trying to do
- What went wrong
- Your device, OS, and assistive tech (if relevant)
We respond within 2 business days and aim to ship fixes within 14 days for confirmed issues.
Formal complaints
If you'd prefer to file a formal complaint with a regulatory body, you have that right. In the US, you can contact the Department of Justice ADA enforcement; in the EU, your national accessibility ombudsman. We will of course also continue working with you directly.